Frequently Asked Questions
Everything you need to know about shopping with Majestic.
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery progress.
What is your return policy?
Majestic offers a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, Majestic ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes which are the responsibility of the customer.
How do I make changes to an existing order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placing your order if you need to modify your shipping address or item selection.